Here is what you get as a FooForce partner:
- Peace of mind.
- Worry free support.
- IT that aligns with your business goals.
- Where ever you are, we have you covered.
Your IT Partner
The core of our service is our engagement with you and your business. You need a partner that understands your business and works with you to help you be more competitive, more efficient, more productive.
In our Managed Services, we define the scope of the service together with you, and then it is up to us to deliver that service at the agreed price – no surprises for you and a 100% reliable service where your needs come first.
This model drives continual improvement and ensures maximum efficiency for you. Our offering includes:
- Helpdesk Support as and when required by phone, email – remote and onsite.
- Proactive system management with automated monitoring and alerting.
- Advice and strategy to support your business goals.
- After-hours access to senior engineers as required.
- Comprehensive reporting.
- Services that scale to fit your needs –buy only what you need.
Keeping you informed
You need to know all the things that are important to you about your IT:
- that we remembered to check your backup
- your IT is secure, safe and up to date
- all your computers are patched
We will give you regular reports that you can rely on. These will not only give you a comprehensive status of your IT systems, but will also give you an overview of what issues your staff have raised, how these have been resolved and how well we have met our promises.
This means you can see how we are helping your business be more productive. Here is a sample report.
Tools we use
We use enterprise grade tools to ensure our management of your important IT is world class. Our management, monitoring, remote support and helpdesk tools are essential to be able to respond rapidly, deliver proactive support, identify trends and connect with you. We invest in our tools to ensure we can respond quickly so you get the support you need, when you need it.
Focus on Mid Market Enterprise
Your growing business can rely on our decades of experience in the right space to advise and support you. FooForce specialises in mid-market enterprises: we understand your needs and can respond quickly to your changing priorities as you grow.
Methodologies that support world wide standards
You can trust us because we subscribe to global standards and apply these in management of your IT.
Tested, reliable, repeatable, scaleable and proven worldwide including:
- IT management and continuous improvement: ITIL, COBIT5
- Security standards: iso\27001, NIST
World class qualifications, skills and experience
Whatever comes up in your business, we have probably successfully delivered solutions for that requirement.
Our experience with successful project delivery is extensive.
We take the time and care to ensure we are on time, in scope and in budget
Contact us to discuss your IT needs. We can show you how cost effective our services are and how easy it is to transition.